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We've been seeing random issues for the past year when out users go to access our spicew | 3 replies | Spiceworks General Support and  LDAP single-sign-on: Turning this on will keep your end-users from having to log in to the user portal after their first visit. Distinguished name for LDAP bind: This  If you enabled AD SSO and change the portal to AD, by default when a non-AD Do we have to manually set up the non-domain users accounts in Spiceworks They can also email directly to your helpdesk@ email account and that will  I have a new user that was just added to our active directory so therefore is also a new user within Spiceworks. W | 2 replies | Spiceworks  Admin in Spiceworks have never been able to use SSO, the portal, is an END user portal as per it's name, anyone who is listed as an admin or  Settings, helpdesk, portal - change it to AD. Remember only end users can use the portal with AD SSO, not admins, not techs, not helpdesk users. There is a "helpdesk administrator" role.

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Overall: Spiceworks IT Helpdesk Cloud version does everything I want from a cloud based Ticketing system so even though its lacking some features which I hope will get added soon as ive mentioned earlier it does do everything you would expect from a basic IT Support helpdesk ticketing system.So if your looking for a free IT helpdesk solution I would really try out Spiceworks offering and also 2021-03-30 Help Desk Alternatives; Network Monitoring/IT Asset Management Alternatives; We’ll cover the Spiceworks competitors that get the most online searches, since these solutions are attracting a good deal of interest as viable alternatives.. Overview of Spiceworks environment. Some of these are freemium offerings, whereas others are paid. Compare Spiceworks Help Desk vs Zendesk. 844 verified user reviews and ratings of features, pros, cons, pricing, support and more.

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Help desk trouble ticket system, which is great for tracking the status of issues within your organization. It allows users the ability to submit help requests themselves, and it allows … 2015-10-02 2010-02-22 Jitbit Helpdesk single sign-on (SSO) enabled subscription. Scenario description.

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You’ll then work those tickets within the app.

Easily connect Active Directory to SpiceWorks. OneLogin's secure single sign-on integration with SpiceWorks saves your organization time and money while significantly increasing the security of your data in the cloud. Spiceworks IT help desk provides a very basic level of functionality, but you're not limited to that. Its additional software tools and third-party apps will help you customize it to meet your Help desk software is a tool that serves a wide range of customer support activities. You can organize messages, give assistance, and exchange information with customers with a single point of contact.
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Help! 2014-06-09 Help Desk Server (Self-Hosted) Full featured – All the benefits of the help desk online but on your network. Full control – Runs on your network, so you’re not dependent on slow or unreliable ISPs. Easy installation – With the OVA or VHD file, all you need to do is have a supported hypervisor.

Get help desk reports with key information like updates on ticket and labor by organization.
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for SSO to work, it requires one of two things; An email linked to an AD user I'd like to get our Help Desk linked up to Azure AD for authentication, eventually going to SSO. Anyone have experience using the Azure AD app? Popular Topics in Spiceworks General Support Since your help desk software is online in the cloud, there’s no server procurement, setup, or maintenance. Just sign up and you are ready to go!